Last Updated: March 26, 2026
This Return & Refund Policy ("Policy") governs all purchases made through True Offers USA, LLC d/b/a Empowered Homefront ("Empowered Homefront," "Company," "we," "us," or "our"), including all websites, platforms, and services operated under the Empowered Homefront ecosystem.
By making a purchase from us, you acknowledge that you have read, understood, and agree to be bound by this Policy. This Policy is incorporated into and forms part of our Terms of Service.
This Policy applies to all products and services offered through Empowered Homefront and its affiliated brands, including but not limited to: Empowered Homeschool, Empowered Personal Power, Empowered Health, Empowered Wealth, Empowered Relationships, Empowered Faith, Empowered Skills & Readiness, Deal Boss Project Operations, Deal Boss CRM, and all personal brand properties.
All digital products, including but not limited to online courses, downloadable resources, lead magnets, worksheets, templates, guides, and other digital deliverables, are delivered electronically upon purchase. Because digital products are delivered instantly and cannot be "returned," all sales of digital products are final and non-refundable.
Delivery of digital products is considered complete when:
Proof of delivery includes system logs, login creation records, email transmission records, and activation confirmations.
Important: Accessing any portion of the platform, downloading any content, or receiving onboarding services constitutes service delivery and confirms your acknowledgment that the product has been delivered as described.
Subscription services (monthly or annual) are billed on a recurring basis. All subscription fees are non-refundable once the billing cycle has begun.
Where a specific product or service includes a limited refund window (e.g., a 30-day money-back guarantee), that window will be clearly stated at the time of purchase and in the applicable product terms. Any such refund window applies only to the initial subscription fee and only within the timeframe specified. After the stated refund window, all fees are non-refundable.
You may cancel your subscription at any time through the applicable billing portal or by contacting our support team. Upon cancellation:
Subscriptions renew automatically at the end of each billing cycle (monthly or annual) using your payment method on file. To avoid renewal charges, you must cancel at least one (1) day before your next billing date.
Where a specific refund window is offered for CRM subscriptions, it will be clearly stated at the time of purchase. Any refund applies only within the specified window. After the refund window closes, all fees are non-refundable.
The following items are strictly non-refundable from the moment of purchase, even if you are within any applicable refund window:
Upon cancellation of CRM services:
Masterminds, mentorship programs, coaching packages, and other premium services are custom, limited-enrollment offerings. All fees for masterminds, mentorship programs, and premium services are non-refundable once payment is received.
These programs involve significant preparation, resource allocation, and limited capacity. Your enrollment reserves a spot that could have been filled by another participant. For this reason, no refunds, credits, or transfers will be issued after enrollment is confirmed.
Access to our online communities (including Skool communities and other platforms) may be provided as part of a paid subscription, as a standalone purchase, or as a courtesy bonus bundled with other products.
Where community access is a courtesy bonus, it is not a guaranteed part of the service and is subject to change at any time. Modification or discontinuation of bonus community access does not entitle you to a refund of any kind.
Paid community memberships follow the same subscription refund policy outlined in Section 3 above.
If Empowered Homefront offers physical products in the future, the following policy will apply:
Damaged or Defective Items: If you receive a damaged or defective physical product, you must notify us within seven (7) days of receipt by emailing [email protected] with photographic evidence. We will, at our discretion, replace the item or issue a refund.
Wrong Item Received: If you receive an incorrect item, contact us within seven (7) days of receipt. We will arrange for replacement at no additional cost.
Change of Mind: Physical products are not eligible for return or refund due to change of mind unless otherwise stated at the time of purchase.
You agree not to initiate any chargeback or payment dispute for services rendered, usage charges, or pass-through fees beyond any applicable refund window.
In the event of an unauthorized chargeback:
If you have a legitimate concern about a charge, please contact us at [email protected] before initiating any dispute with your payment provider. We are committed to resolving concerns fairly and promptly.
Refunds will not be issued for any of the following reasons:
If you believe you are eligible for a refund under the terms of this Policy or any applicable product-specific guarantee:
If a refund is approved, the refund amount will be returned to your original payment method within 5-10 business days, depending on your bank or payment provider.
If your payment processor cannot process a scheduled payment, the processor may retry up to two (2) times. You will receive email notifications each time a payment fails.
If payment remains unresolved after retries, the Company may:
You will not be entitled to any compensation, refund, or credit for any lost charges resulting from non-payment.
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the updated Policy.
You can review the most current version of this Policy at any time at empoweredhomefront.com/refund-policy.