Acceptable Use Policy — Empowered Homefront

Acceptable Use Policy

Last Updated: March 26, 2026

Introduction

True Offers USA, LLC d/b/a Empowered Homefront ("Company," "Empowered Homefront," "we," "us," or "our") was created to help families, entrepreneurs, and small businesses learn, grow, and scale through our educational platforms, CRM tools, and community ecosystems. Our goal is to over-deliver on every possible front for our users while maintaining the highest standards of legal compliance, ethical conduct, and professional responsibility.

Empowered Homefront has users all over the world and we take pride in maintaining platforms that demonstrate respect, tolerance, and acceptance for each and every user. To that effect, we have set forth stringent guidelines and requirements through this Acceptable Use Policy ("AUP") to reduce spam and abuse, ensure legal compliance, and maintain clear boundaries between educational content and professional advice.

This AUP applies to all users of our educational programs, CRM platform (Deal Boss CRM), AI tools, templates, community platforms, and all related services across the entire Empowered Homefront ecosystem.

Definitions

The following definitions apply to this AUP:

"Platform" means the entire ecosystem of services, products, and offerings operated and made available to Users, including but not limited to:

Empowered Homefront educational programs and content (all micro suites)
Deal Boss CRM and marketing automation platform
AI-powered educational tools and content generation
Template documents, forms, and contracts
Data services where applicable
Community platforms (Skool and other platforms)
All websites, tools, and systems operated by the Company

"User" means any end user, customer, subscriber, or participant in our products, services, educational programs, or platform offerings.

"AI Tools" means artificial intelligence and machine learning systems that generate content, recommendations, or responses based on user inputs.

"Educational Content" means all training materials, courses, templates, strategies, and information provided for learning purposes only.

"Professional Services" means legal, financial, tax, accounting, investment advisory, medical, or other licensed professional services.

Core Principles

All Platform usage must comply with the following core principles:

Educational Purpose Only: The Platform provides educational content and tools, not professional advice
Legal Compliance: All activities must comply with applicable federal, state, and local laws
Ethical Conduct: Users must maintain honest, transparent, and ethical business practices
Professional Boundaries: Users must not provide unlicensed professional services
Respect for Others: All communications and activities must be respectful and non-discriminatory

Prohibited Activities

1. Unauthorized Professional Advice

Legal Advice Violations:

Providing legal advice without proper attorney licensing
Representing educational content as legal counsel
Drafting legal documents for others without authorization
Practicing law in any jurisdiction without proper licensing
Using AI-generated content to provide legal advice

Financial and Investment Advice Violations:

Providing personalized financial advice without proper licensing
Offering investment recommendations without securities licensing
Giving tax advice without CPA or tax professional credentials
Representing educational strategies as personalized financial planning
Using platform tools to provide unlicensed financial services

Professional Service Misrepresentation:

Claiming professional credentials or licenses not held
Representing educational content as professional consultation
Using Company branding to imply professional service authorization
Providing services requiring professional licensing without proper credentials

2. AI Usage Violations

AI Misrepresentation:

Represent AI-generated content as human-created professional advice
Use AI tools to impersonate licensed professionals
Fail to disclose when AI is being used in client communications
Present AI responses as final professional recommendations

Unauthorized AI Applications:

Use AI to provide legal, financial, or medical advice without proper licensing
Generate professional documents using AI without human professional review
Use AI for automated decision-making in housing, credit, or employment contexts
Employ AI to mislead recipients about the nature of communications

AI Content Misuse:

Claim ownership of AI-generated content that violates intellectual property rights
Use AI to create deceptive, misleading, or fraudulent content
Generate content that violates platform terms or applicable laws
Use AI outputs without proper verification and professional review

3. Template and Document Misuse

Using provided templates without professional legal review and customization
Distributing unmodified generic templates as jurisdiction-specific legal documents
Representing template documents as legally compliant without professional validation
Selling or redistributing Company templates without authorization
Using templates in jurisdictions where they may not be legally compliant

4. Marketing and Communication Violations

TCPA and Communication Law Violations:

Sending automated SMS, emails, or robocalls without proper consent
Contacting individuals on Do Not Call registries for sales purposes
Failing to provide clear opt-out mechanisms in all communications
Using platform tools for non-consensual marketing communications
Violating A2P 10DLC registration and compliance requirements

Spam and Unsolicited Communications:

Sending unsolicited bulk communications through platform tools
Using purchased or scraped contact lists without proper consent
Failing to honor opt-out requests within required timeframes
Engaging in deceptive email marketing practices
Violating CAN-SPAM Act requirements

Misleading Marketing Practices:

Making false or misleading income claims or guarantees
Misrepresenting the nature of educational content as professional advice
Using deceptive subject lines or sender information
Making unauthorized claims about Company endorsement or affiliation

5. Data and Privacy Violations

Upload, store, or process social security numbers, credit card data, or bank account information without proper security measures
Collect or use protected health information (PHI) subject to HIPAA
Process personal data without proper consent and legal basis
Share customer data with unauthorized third parties
Fail to implement reasonable security measures for customer data
Export or download data in violation of platform terms

6. Platform Abuse and Security Violations

Hacking, attacking, or attempting to compromise platform security
Introducing viruses, malware, or malicious code
Scraping, crawling, or downloading content without authorization
Interfering with platform operation or other users' access
Reverse engineering or attempting to discover proprietary algorithms
Operating "agency accounts" or hosting content for unauthorized third parties
Sharing account credentials or allowing unauthorized access
Creating multiple accounts to circumvent restrictions

7. Illegal and Harmful Activities

Promoting illegal products, services, or activities
Facilitating money laundering, fraud, or other financial crimes
Engaging in pyramid schemes or illegal multi-level marketing
Posting sexually explicit, obscene, or pornographic content
Engaging in harassment, discrimination, or hate speech
Making threatening, defamatory, or libelous statements
Impersonating other individuals or entities
Creating fake testimonials or reviews

8. Compliance and Regulatory Violations

Violating industry-specific licensing requirements
Failing to comply with fair housing laws (where applicable)
Violating securities regulations
Non-compliance with professional licensing requirements
Violating GDPR or other international privacy regulations
Failing to respect jurisdictional restrictions on business activities

Platform-Specific Requirements

Professional Consultation Mandate

Users must:

Clearly disclose that all platform content is educational only
Direct clients to seek appropriate professional advice before implementation
Avoid representing educational content as personalized professional recommendations
Maintain clear boundaries between education and professional services

Template and Document Usage Requirements

Users must:

Review all templates with qualified legal professionals before use
Customize templates for specific jurisdictions and circumstances
Clearly label templates as educational examples requiring professional review
Avoid using unmodified templates for actual business or legal transactions

AI Tool Usage Requirements

Users must:

Disclose when AI tools are being used in communications
Verify AI-generated content with qualified professionals before implementation
Avoid representing AI responses as professional advice or final recommendations
Use AI tools only for educational and learning purposes

Electronic Communications Best Practices

When sending electronic communications through our platforms, you must:

Use only permission-based marketing communications lists
Always include a working "unsubscribe" mechanism
Comply with all requests to be removed from your mailing list within ten (10) days
Maintain, publish, and comply with a privacy policy
Include your valid physical mailing address in each communication
Do not send communications to addresses from purchased or rented lists
Do not disguise the origin or subject matter of any communication
Do not send "chain letters," "pyramid schemes," or similar messages

Reporting AUP Violations

How to Report

Empowered Homefront takes reports of AUP violations seriously. Users can report violations by:

Emailing: [email protected]
Including: URL, screenshot, or description of the violation
Providing: Context and reason for the report
Submitting: Any relevant evidence or documentation

Investigation Process

Upon receiving a report, we will:

Conduct a thorough investigation of the alleged violation
Review all relevant evidence and documentation
Contact the reported user for their response if appropriate
Make a determination based on the facts and applicable policies
Take appropriate enforcement action if violations are confirmed

Consequences of Violations

Immediate Suspension

The following violations may result in immediate account suspension:

Providing unlicensed professional services
TCPA or serious marketing compliance violations
Security breaches or hacking attempts
Illegal activities or fraud
Serious misuse of AI tools or templates

Account Termination

The following violations may result in immediate account termination:

Repeated or incurable violations of this AUP
Illegal activities or criminal conduct
Serious security breaches or attacks on the platform
Fraud, impersonation, or identity theft
Violations that pose significant risk to other users or the platform

Enforcement Process

Warning and Remediation: First-time minor violations may result in warnings and required remediation. Compliance must be achieved within specified timeframes.

Suspension: Suspended users lose access to all platform features. Suspension continues until all violations are remediated. Repeated suspensions may result in termination.

Termination: Terminated users permanently lose access to all services. All account data may be permanently deleted. No refunds will be provided for terminated accounts.

Appeals Process

Users may request reconsideration of enforcement actions by emailing [email protected] with a detailed explanation and any relevant evidence. Appeals will be reviewed by our compliance team, and decisions will be final and binding.

Updates and Modifications

This AUP may be updated periodically to reflect changes in applicable laws, address new platform features, improve clarity, or respond to emerging compliance requirements. Users will be notified of material changes through email notifications and platform notices. Continued use of the platform after policy updates constitutes acceptance of the revised AUP.

Acknowledgment

By using the Platform, you acknowledge that you have read, understood, and agree to comply with this Acceptable Use Policy. You further acknowledge that violations of this policy may result in suspension or termination of your account and access to platform services.

This AUP is incorporated into and forms part of the Empowered Homefront Terms of Service and should be read in conjunction with our Privacy Policy and other applicable agreements.

Contact Information

General Inquiries:
[email protected]

Compliance and Legal Matters:
[email protected]

Abuse Reports:
[email protected]

Mailing Address:
True Offers USA, LLC d/b/a Empowered Homefront
ATTN: Legal & Compliance Department
931-E South Main St STE 246
Kernersville, NC 27284